You've sent me the wrong itemUpdated 2 years ago

In the unlikely event you have received the wrong item, please contact us immediately with the following information to ensure that we can get this resolved for you quickly & efficiently:  

• Your order number

• The name of the item you did not receive

• The name of the item you received in it's place

• A clear photograph of the item you have received

Once we've received the above info, our Customer Support team will get this sorted for you ASAP! 

It is possible that you will be asked to return the incorrect item to us at our expense.

ALL CLAIMS FOR ORDERS ARRIVING WITH AN INCORRECT ITEM MUST BE MADE WITHIN 7 DAYS OF THE DELIVERY DATE.